Purchase process

    1.Users can call or visit the local authorized dealer for related matters.

    2.Authorized dealer recommends the most suitable product to users according to their application and technical requirements.

    3.After reaching the purchase agreement, the dealer and users determine the manner and time of delivery.

    Installation process

    If users require home installation service for the purchased products (note: mostly of CNC products), the dealer shall contact

     with you further about installation time. Please  wait.

    Before installation, please make sure:

    1.Please check whether the product package is complete and whether there are complete Instructions, Product Qualification Certificate

     and Installation Acceptance Form (CNC products) within the box.

    2.Please make sure whether installation persons have service certification cards issued byHangzhou Deyi Technology Co.,Ltd

    3.Please show purchase invoice or effective purchase certification in detail.

    4.Before installation, please read the Instructions annexed carefully.

    Installation

    Please confirm the installation location with installation persons and supervise the installation process according to the notes and

    Instructions provided by our Company or the dealer.

    Commissioning and operation after installation

    Installation persons shall conduct product commissioning and operation after installation and the installation will not complete until

    qualified.

    End of installation

    After confirming the normal operation, please affix your signature on the Installation Acceptance Form.

    Return visit

     Customer Service Center of Hangzhou Deyi Technology Co.,Ltd. will pay a return visit (not-full visit) to the installation service.